Asset & Document Recovery
Whether it be recovering an item after a sale goes bad, or picking up an
application to ensure a sale takes place, Chase can assist you in ensuring the process
happens quickly and efficiently.
In early arrears situations we would also look to provide a rehabilitation service where we would attempt to recover the arrears and set up an ongoing repayment program in order to retain the customer and avoid the requirement to recover the asset. Our
service can also be applied if you require the facility to talk to the customer directly.
We can offer visits on rental or minimum term contracts and include recovery of:
- Laptops/ Computers
- Smart Phones
- White goods
- Televisions & Audio Equipment
- Set Top Boxes
- Home Furnishings
- Office Equipment
Using our network of agents we will ensure that any item is returned and signed for at any branch or depot you may require.
Chase offer various pack collection methods to ensure you maintain and improve your sales rates from returned applications. This can involve Debt Management Plans, Charge Reclaims or any new customer applications for services where signatures and personal details are required.
Whether it be by pre arranged appointment or by us following up the return of issued documents, Chase’s nationwide field force and office based contact centre will ensure you and your customers receive the optimum service.